Ticket #629597 - Reseller Hosting

I've been building and managing websites since 2001, and for most of that time I've leased a fairly low-end dedicated server. I've had my current machine since 2018, but the vendor is no longer providing satisfactory support -- something they blame on cPanel hiking their licensing fees. While it's possible to get a less expensive VPS -- (and possibly better performing, although that's hard to estimate -- now, possibly with some alternative to cPanel, I've started to wonder whether my needs might be better served by some kind of Seller Rehosting setup.

My current needs are pretty modest: I'm hosting 10 websites, which take about 30GB disk storage, and have used no more than 300GB bandwidth in any month in the last year. The websites are a mix of WordPress and hand-coded PHP, with a bit of MySQL. I use the SSL certificate provided by cPanel. The only other feature I make much use of is Mailman for a few light-traffic email lists (one has 300 subscribers, the others are in the 10-20 range). Email is my biggest headache, as my IP address has been blacklisted by several major carriers, for reasons I can find no explanation for, nor get much help from. (At one point, cPanel took over support directly, but now they're also passing the buck.)

Of course, I would like a plan that doesn't just meet my minimal needs, but provides some head room and a growth path -- not that I expect I'm ever going to expand much beyond being a service I offer to friends and family, as well as supporting my own writing. Also, I want to avoid anything with future price hikes, or that penalizes me if I decide you're not providing the service I need. I've been on my current plan for six years, trying as it has been, so I'm not what you'd call a "flighty" customer. I'm also "retired" now, but I was a UNIX/Linux sysadmin and programmer from 1980-2010, so I have solid (though possibly dated) do-it-yourself skills, and promise not to bother your service people with frivolous questions, and to do what I can to keep everything running smoothly.)

After I decided I need to make a change, I've looked at about 70 possible vendors, and you're one of the few I've decided to approach. Rather than me trying to guess from your menu, please respond with any further questions you have, in order to give me a specific proposal, with possible options. Also, if you really think a VPS would be a better choice for me, I'd like to hear why. I hope to make a decision early next week.